Laboratory instrument repair and maintenance across Canada
Need a reliable partner for maintaining and repairing your lab equipment? Ingenio is your expert in analytical instrumentation service, ensuring optimal performance for your scientific instruments - no matter the brand or system complexity.
With offices in Montreal, Quebec City, Calgary, and Toronto, we take the stress out of equipment upkeep by offering tailored solutions to fit your lab's unique needs.
Just acquired a new or refurbished instrument and need help getting it up and running? Our specialists are here to ensure a smooth installation and precise calibration for maximum analytical performance. We install and configure a wide range of instruments, including: Liquid and gas chromatographs (LC, FPLC, HPLC, UPLC, GC) Mass spectrometers (TOF, QTOF, Orbitrap, TQ, SQ, MS/MS) Autosamplers Vacuum pumps and gas generators Don’t see your equipment listed? Contact us for a personalized evaluation and a custom service plan – available anywhere in Canada.
Before any maintenance or repair, Ingenio’s technical representatives perform a full diagnostic assessment of your instrument. You’ll receive a detailed quote outlining your best options – based on your budget, team, and timeline. Our goal: to repair, calibrate, and get your lab back up and running as quickly and efficiently as possible, while respecting your constraints.
Need a quick intervention? Our field service representatives are available for on-site repairs and offer solutions tailored to your equipment. Competitive pricing? Absolutely – we’re committed to offering the best value. All generations of instruments? Yes – we service both modern and legacy systems. With over 20 years of local service experience across Canada, we ensure your lab instruments are fully restored and operational. We repair: Mass spectrometers (TOF, QTOF, Orbitrap, MS/MS, etc.) Chromatography systems (LC, FPLC, HPLC, UPLC, GC – with or without MS or MS/MS) Centrifuges, chemical and biosafety fume hoods, microplate readers Autosamplers Gas generators and vacuum pumps Any other lab equipment – contact us for an assessment!
Extend the life of your equipment and maintain peak performance. Avoid breakdowns and analytical errors while reducing repair costs with our preventive maintenance services. We perform routine checks and precise calibrations on: LC-MS/MS, GC-MS/MS, UPLC, HPLC, Gas generators, vacuum pumps Instrument upgrades and recalibrations in compliance with current analytical standards
Ensure your lab instruments meet analytical standards. Our performance verification services provide you with a clear diagnostic report after audit: should you repair or replace? Our experts will guide you toward the best decision.
Just acquired a new or refurbished instrument and need help getting it up and running? Our specialists are here to ensure a smooth installation and precise calibration for maximum analytical performance.
We install and configure a wide range of instruments, including:
Don’t see your equipment listed? Contact us for a personalized evaluation and a custom service plan – available anywhere in Canada.
Before any maintenance or repair, Ingenio’s technical representatives perform a full diagnostic assessment of your instrument. You’ll receive a detailed quote outlining your best options – based on your budget, team, and timeline. Our goal: to repair, calibrate, and get your lab back up and running as quickly and efficiently as possible, while respecting your constraints.
Need a quick intervention? Our field service representatives are available for on-site repairs and offer solutions tailored to your equipment. Competitive pricing? Absolutely – we’re committed to offering the best value. All generations of instruments? Yes – we service both modern and legacy systems.
With over 20 years of local service experience across Canada, we ensure your lab instruments are fully restored and operational.
We repair:
Extend the life of your equipment and maintain peak performance. Avoid breakdowns and analytical errors while reducing repair costs with our preventive maintenance services.
We perform routine checks and precise calibrations on:
Ensure your lab instruments meet analytical standards. Our performance verification services provide you with a clear diagnostic report after audit: should you repair or replace? Our experts will guide you toward the best decision.
Options: 48H or 72H
Minimum: 50H Increments of 50H
No expiry date
Any*
Billable
As Needed - Parts Billable
Options: 48H or 72H
Minimum: 50H Increments of 50H
No expiry date
Any*
Deducted from the combo
As Needed - Parts Deducted from combo
Options: 48H or 72H
∞
1 year
Contract - Specific
Included
Included
| Bank of Services Hours | Combo Bank of Hours + parts | Contract Agreement | |
|---|---|---|---|
| Guaranteed Response Time | Options: 48H or 72H | ||
| Numbers of Hours | Minimum: 50H Increments of 50H | ∞ | |
| Expiration | No expiry date | 1 year | |
| Instruments Covered | Any* | Contract - Specific | |
| Replacement, Parts | Billable | Deducted from the combo | Included |
| Preventive Maintenance | As Needed - Parts Billable | As Needed - Parts Deducted from combo | Included |
Whether you’re looking to start a conversation or get a quote, our team is here to help. Fill out the form and we’ll get in touch shortly to support your project.