Trouble-Free Repair and Maintenance Services
Ingenio is our name, outstanding services is our game. We thrive on ensuring that our clients and their instruments get the analytical instrumentation service they deserve, regardless of the nature of the problem or the system being worked on. We are here to remove the stress and worries from the equation.
Purchased a new or used instrument and having trouble figuring out how and where exactly to install it? Our specialist team will expertly help you install and test your system so that you get the full analytical capabilities out of your instrument. Whether it’s an LC, GC, mass spectrometer, LDTD or vacuum pump, our skills and knowledge are there to help you out. Instrument not in the list? Send us a message to discuss what we can do to help you.
The professionals at Ingenio can evaluate your instrument’s needs in terms of repair, maintenance or calibration before any action is taken. A comprehensive quote is then sent your way so that you can decide what type of service is suitable for your lab depending on your budget, your staff, or your timeline. We will help you weigh the pros and cons of every option to make sure your laboratory is up and running as soon as possible and providing you with peace of mind.
Fast on-site response? You bet. Competitive prices? Yep. The technical expertise to repair even the oldest of instruments? Of course. With more than 15 years of excellent local services under our belt, we can ensure that your analytical instruments perform as it did before your analyses were disrupted. Our skills cover most laboratory instruments: Mass spectrometry (TOF, QTOF or Orbitrap, TQ with or without ion mobility, SQ) UPLC, HPLC or GC (with or without MS or MS/MS) Liquid Handlers Microplate Readers Centrifuge Ventilation Enclosures (Chemical Fume Hoods, Biological, Acid Digestion Fume Hoods, PCR) Gas generators … and many more.
Every analytical instrument needs maintenance (or pampering) once in a while, and Ingenio is there to help you. Vacuum pumps, LC-MS/MS, mass spectrometers, GC, gas generators, you name it, we maintain it. With regular maintenance, your instrument will answer to your smallest whims and be the extension to your scientific know-how.
Performance verifications are one of the tools that you can use to ensure that your analytical instruments are functioning as required to get valid results. Once the verification is done, we can give the right diagnosis – to repair or not to repair, that is the question… that our professional team is uniquely qualified to answer.
Purchased a new or used instrument and having trouble figuring out how and where exactly to install it? Our specialist team will expertly help you install and test your system so that you get the full analytical capabilities out of your instrument. Whether it’s an LC, GC, mass spectrometer, LDTD or vacuum pump, our skills and knowledge are there to help you out.
Instrument not in the list? Send us a message to discuss what we can do to help you.
The professionals at Ingenio can evaluate your instrument’s needs in terms of repair, maintenance or calibration before any action is taken. A comprehensive quote is then sent your way so that you can decide what type of service is suitable for your lab depending on your budget, your staff, or your timeline. We will help you weigh the pros and cons of every option to make sure your laboratory is up and running as soon as possible and providing you with peace of mind.
Fast on-site response? You bet. Competitive prices? Yep. The technical expertise to repair even the oldest of instruments? Of course.
With more than 15 years of excellent local services under our belt, we can ensure that your analytical instruments perform as it did before your analyses were disrupted. Our skills cover most laboratory instruments:
Every analytical instrument needs maintenance (or pampering) once in a while, and Ingenio is there to help you. Vacuum pumps, LC-MS/MS, mass spectrometers, GC, gas generators, you name it, we maintain it. With regular maintenance, your instrument will answer to your smallest whims and be the extension to your scientific know-how.
Performance verifications are one of the tools that you can use to ensure that your analytical instruments are functioning as required to get valid results. Once the verification is done, we can give the right diagnosis – to repair or not to repair, that is the question… that our professional team is uniquely qualified to answer.
Options: 48H or 72H
Minimum: 50H Increments of 50H
No expiry date
Any*
Billable
As Needed - Parts Billable
Options: 48H or 72H
Minimum: 50H Increments of 50H
No expiry date
Any*
Deducted from the combo
As Needed - Parts Deducted from combo
Options: 48H or 72H
∞
1 year
Contract - Specific
Included
Included
| Bank of Services Hours | Combo Bank of Hours + parts | Contract Agreement | |
|---|---|---|---|
| Garanteed Response Time | Options: 48H or 72H | ||
| Numbers of Hours | Minimum: 50H Increments of 50H | ∞ | |
| Expiration | No expiry date | 1 year | |
| Instruments Covered | Any* | Contract - Specific | |
| Replacement, Parts | Billable | Deducted from the combo | Included |
| Preventive Maintenance | As Needed - Parts Billable | As Needed - Parts Deducted from combo | Included |
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